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HEC VIDEOS





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    Sunday, March 04, 2007

    Put Our Service to the Test!


    Here is a very special announcement from Karl Manalili, our Food and Beverage Service Director for this year’s HEC.

    "Be our guest, be our guest. Put our SERVICE to the test!”

    And by service, I mean food and beverage service. And I mean that warm, comforting, and memorable kind of service.

    HEC attendees are not customers; they are not clients; they are not VIP's, donors, purchasers, or consumers. They are our guests. We will treat them like the honored guests they are. How? Through excellence in foodservice.

    As the F&B Service Director, my responsibility is to help plan and overlook all front-of-house operations of the HEC Weekend. The F&B Service Function Managers and the Service Team both play vital roles in displaying this excellence in foodservice through managing, training, staffing, recruiting performances.

    The Service Team trainings are open to all students of the Hotel School. The training sessions give attendees a better understanding of both foodservice and bartending skills. Meetings are held every Friday at 12:30pm. If you are interested in joining, feel free to contact kam225@cornell.edu.


    7:23 PM |




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